Alls I Knows....
Setting the stage for the WOW era at TD
Social Networking to Help Build the WOW Experiance!
I Strongly believe that one path to help build a WOW
experience in TD's House is though a Social networking tool!!!!
Such a tool will create an environment where TD employees can
interact with one another and use each other as resources, not only
in their work life, but also in their own personal lives. Such a
tool will build a connection with our TD peers and a sense of
family, which in my opinion will contribute to living the WOW
experience and as a result help show our customers a WOW
experience. My feeling is, you can't sell a WOW experience if you
don't know/believe in/feel/experience it yourself. Many parts of
the WOW puzzle are already in place and this will contribute one
more environment that TD employees can feel proud about.
This tool is an example of different social networking tools available. The key benefit to this tool over any others, is that it has a corporate mind set. Compared to already massive, well used social networking tools/content management systems including facebook, myspace, blackboard, moodle, which are all focused on either students or the general public, this application provides tools and services that help benefit a business. Possibilities for this tool would include, a resource where people can coordinate car pools, a location where people can find out about corporate deals offered at different companies, sell personal items such as leaf tickets or your old washer and dryer, share useful web links and information with peers, read a weekly blog by senior TD members about their reactions to events related to TD, or even find a third baseman for their softball team. These are just a few examples.
The goal here is not like facebook or my space where you try to make as many friends and talk to them, but rather to provide a means to create a connection with employees, further build the TD family and create an environment where you look out for your family. I have experienced similar tools at other companies and it is well used by those employees. I think such a tool can work here as well! I don't have much more to add at this point so lets see where this goes!!!!
This tool is an example of different social networking tools available. The key benefit to this tool over any others, is that it has a corporate mind set. Compared to already massive, well used social networking tools/content management systems including facebook, myspace, blackboard, moodle, which are all focused on either students or the general public, this application provides tools and services that help benefit a business. Possibilities for this tool would include, a resource where people can coordinate car pools, a location where people can find out about corporate deals offered at different companies, sell personal items such as leaf tickets or your old washer and dryer, share useful web links and information with peers, read a weekly blog by senior TD members about their reactions to events related to TD, or even find a third baseman for their softball team. These are just a few examples.
The goal here is not like facebook or my space where you try to make as many friends and talk to them, but rather to provide a means to create a connection with employees, further build the TD family and create an environment where you look out for your family. I have experienced similar tools at other companies and it is well used by those employees. I think such a tool can work here as well! I don't have much more to add at this point so lets see where this goes!!!!
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