Our regularly scheduled maintenance for the IGLOO network will now take place every Wednesday for approximately 2 hours between the hours of 7:00p.m. and 12:00p.m. EST. During this maintenance period, you and your users will experience temporary service interruptions indicated by a ‘Scheduled Maintenance’ notification when attempting to access your community or the broader IGLOO network. This change is made to accommodate the growing number of IGLOO members in different time zones.

Performance & Reliability - Our commitment to you

As IGLOO prepares for a growth phase in the new year, we are going to great lengths to ensure that our foundation is rock solid. To this end, our Development Team is working hard on needed improvements:

• scalability - to ensure our systems will meet the demand of increasing user loads while maintaining quick page load times and search results
• stability - to ensure implementation of system upgrades with minimal or zero downtime
• manageability - to ensure system monitoring and communication that immediately report errors and allow us to respond appropriately

As we proceed with these incremental, regular changes of the next few months, you and your users may experience unexpected service interruptions for brief moments. We will be sure to inform you of any additional, planned service outage.

Ongoing maintenance and performance upgrades to the IGLOO network are essential for keeping your community running smoothly and we thank you for your patience during this time.